Policy

What data do we collect?

On 25 May 2018, a new EU directive on the processing of personal data entered into force. Its aim is to protect the identity and personal data of individuals. We process personal data, name and personal identity number, in with the reason for e.g. login to our course portal, issuing certificates, invoicing. The processing is necessary to complete the sale of courses. The APV trainers have no time limit for the storage of your personal data. As a registered student, you have the right to request the deletion of your data.

We care about your privacy and strive to protect your personal data in the best possible way. This policy details the type of information we collect and how it is used. 

Privacy Policy

About Krav Kompetens och APV utbildarna AB

Requirements Competence is a platform run by APV utbildarna AB. The following policy applies to APV utbildarna AB's processing of personal data. APV trainers AB, ("we", "our", "us", "APV trainers") is the data controller for the processing of your personal data. For contact and questions please email kontakt@kravkompetens.com

This policy describes in more detail what kind of information we collect and how it is used. 

What personal data do we process about you and why?

We process personal data, such as names and personal identification numbers, for purposes such as logging in to our course portal, issuing certificates and invoicing.

When purchasing training

The following personal data is stored in connection with an order: Name, address, e-mail, telephone number, date of birth and IP address, as well as any personal number for registration of skills on ID06. The processing is necessary to be able to complete the sale and provision of courses. We process your data to be able to fulfill our commitment to carry out the training and issue certificates and for contact with other people linked to the training assignment.

We process your personal data in order to fulfil contractual obligations, to manage and administer invoicing, reminders and payments, to manage and administer our accounting and to manage and administer customer receivables. 

We process your personal data on the basis of our legitimate interest to communicate with you by email and telephone and to provide efficient and accurate documentation, administration and processing of the training assignment.

Other use of the website

Certain functionalities of the website allow users to enter personal data (newsletter, contact form, etc.), in these cases the data you have entered is stored.

Information collected automatically

When using the apvutbildarna.se website, we automatically collect general information about your visit. We process the information created by the cookies set when you visit our website (including your IP address), such as the length of your visit, the number of page views, the choices you make on the website and how you found it. 

This information is not of a personal nature but includes, for example, the type of browser or operating system you are using which may be used for marketing purposes and also to improve your experience on the website, read more about this under the heading cookies. 

Your personal data is processed for the purposes of enabling our visitors to use the website in the manner intended by us and for statistical purposes. The personal data is processed on the basis of a balancing of your legitimate interests and ours. Our legitimate interests in processing your personal data are to provide you with a good user experience of Kravkompetens.se and our commercial interest in obtaining information about visitors to the website and to market ourselves. If you do not want to allow cookies to be stored on your computer, you can set this in your browser.

Who has access to your personal data?

In some cases, the VPA trainers use data processors. These may be companies that provide digital solutions, marketing analysis or other administrative services.

We also share your personal data with certain other parties who are independent data controllers, such as public authorities like the Swedish Tax Agency, when we are obliged to disclose such data by law or decision of a public authority. When we provide courses with partner companies, we process personal data jointly with them.

When your personal data is shared with an actor that is an independent data controller, that organisation's privacy policy and personal data management applies.

How long do we store your data?

We store personal data for the time necessary for the respective purpose.

If you participate in a course, your data will be kept until you decide to unsubscribe. You can always request the deletion of your data by contacting us.

For example, certain accounting data must be kept for at least seven years due to legislation. We also process certain data about your purchase in accordance with applicable purchase or consumer purchase legislation.

For cookies, the treatment varies depending on which cookie is set in your browser. Permanent cookies remain on your computer until you delete them or the expiry date has passed. Session cookies have no expiry date and are stored temporarily on your computer while you are on the website.

How do we protect your personal data?

To protect your personal data, we conduct regular security reviews, focus on the security of our web platform and restrict access to your personal data to relevant staff. 

As a general rule, we and our suppliers and partners only process your personal data within the EU/EEA. Where personal data is processed outside the EU/EEA, there is either a decision by the Commission that the third country in question ensures an adequate level of protection or appropriate safeguards to ensure that your rights are protected. 

Your rights

Below is a description of the rights you have regarding our processing of your personal data. To exercise your rights, please contact us (kontakt@kravkompetens.com). 

Right to withdraw your consent and object to processing

You may withdraw all or part of the consent you have given at any time, with effect from the date of withdrawal. You may object to the processing of your data for marketing purposes. We will then stop processing your data. You also have the right to object to the processing of your data based on a balance of interests. 

Right of access

You have the right to request information about what personal data we process about you and how the data is processed. You also have the right to request a copy of the personal data processed by us.  

Right to rectification 

You have the right to have inaccurate data corrected without undue delay and to ask us to complete incomplete data by providing us with accurate data.  

Right to erasure (right to be forgotten) and restriction

You have the right to request the erasure of your personal data at any time, e.g. if the processing is no longer relevant to the purpose for which the data was collected or if you object to processing based on a balance of interests (marketing). You may also request that certain processing of your data be restricted, for example if you object to the accuracy of the data.  

Right to data portability 

If you have given your consent or if we base the processing on a contract with you, you have the right to obtain the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and transfer it to another controller or have us assist you in transferring the data to another controller where this is technically feasible.  

Right to lodge a complaint 

If you have any complaints regarding our processing of your personal data, you have the right to lodge a complaint with the Privacy Authority (www.imy.se).

Changes to privacy policy

APV Utbildarna reserves the right to make changes to this privacy policy.

 

Cookie Policy

Cookies, which are stored on the visitor's computer and which, among other things, can save personal settings and make it possible to track what the visitor does on the website. 

Most browsers are preset to accept cookies, but you can set your browser to notify you when it receives a cookie. You can then decide whether or not to accept it. This information allows us to optimise the website.

Finally, we use cookies to see which ads are relevant to you and to evaluate our marketing and web statistics via Google Analytics.

Our website uses cookies necessary for the website to work when you navigate the site. We want to save your visit for statistical purposes. The statistics help us to understand how visitors interact with the website so that we can develop and improve it. We would also like to collect your personal data in order to target and personalise marketing to you. Statistical and marketing services are shared with third parties. 

The following cookies are used by third parties:

AdForm Advertising with customised recommendations based on visitor referrals, on our website and other websites.

Google Analytics Analysis of visits to the website.

Google Tag Manager Advertising and custom recommendations.

Facebook Advertising and custom recommendations.

Mailchimp for sending out newsletters and SMS reminders to renew courses

Terms and conditions for the purchase of APV Trainer services on kravkompetens.com

 

Login procedure

Login details will be sent immediately after the purchase is completed. In the case of orders for more than one participant, it may take up to 4 hours for the login details to be sent. Participant login details are private and may not be used by anyone other than the participant themselves. 

Ordering information

These terms and conditions of purchase ("Terms") apply when you as a customer ("Customer") place an order through the website kravkompetens.com. By making a purchase through the Website, the Customer thereby agrees to the Terms.

Prices

We reserve the right to change prices and statutory charges. VAT is currently charged at 25% on all prices.

VAT

All prices on our website are quoted excluding VAT unless otherwise stated.

Terms of delivery

General terms of delivery

When you purchase a training course from kravkompetens.com, you get direct access to the course on your account (an account is automatically created if no existing account is registered with the specified email address). 

Right of withdrawal or cancellation of training

The purchase of a course is binding. Since access to the course is given immediately after purchase, it is only possible to cancel the course within 14 days if the course has not started. It is not possible to cancel the course or get the money back if the course has started, as the service is considered consumed.

Payment methods

Payment by debit or credit card

Payment by card is made in accordance with current rules for online payment in Sweden and the EU. We use stripe card payment solution. We accept the following cards: Visa and MasterCard. The money will be reserved on your account at the time of order. All transactions are sent via SSL (Secure Sockets Layer) and are therefore encrypted. No card numbers are stored. 

Payment by invoice

Invoicing sent with 30 days payment terms

Bankgiro :5456-5486

Invoices are also sent in some cases via Fortknox finance

For orders over 10 000 SEK, prepayment may be required at checkout.

When changing the invoice, the buyer must notify this within 8 days from the time of purchase, otherwise a fee of 600 SEK will be charged to the buyer.

In cases where the invoice is not paid despite reminders and collection demands, KRAVKOMPETENS/APV UTBILDARNA I SVERIGE AB reserves the right to delete the participant's account, certificate and any ID06 registration. 

Copyright

Course content may not be copied or resold without permission from APV Utbildarna i Sverige AB. 

CONSENT TO THE PROCESSING OF PERSONAL DATA in the ID06 Competence Database

I agree that the accredited training company, [APV UTBILDARNA I SVERIGE AB], provides information to ID06 AB about

  • which training courses I have completed
  • what qualifications I have
  • if a qualification is limited in time
  • the training company where I completed the training and when it was completed

The data is processed by ID06 AB in the ID06 Competence Database to simplify the control of training certificates and authorizations, for the overall purpose of increasing safety in the workplace. This is done, among other things, by linking information about training to registration of entry and exit at your workplace.

By signing this document, I consent to my data being processed in the manner described above.

Place: DIGITAL CONSENT FOR ORDERING.

You can withdraw your consent at any time. If you do so and request that we delete the data in the ID06 Competence Database, we will do so. Otherwise, we will keep previously registered data, even after you withdraw your consent for future registrations.

You can read more about how we process your personal data within the ID06 system, and about your rights in relation to us, at https://id06.se/gdpr-avtal/. At www.id06kompetensdatabas.se you can also see what information is registered about you in the skills database.

If you wish to withdraw your consent, or if you wish to exercise any of your rights, you can contact us via www.id06kompetensdatabas.se or at

ID06 AB
Attn: Competence Database
Box 13144
103 03 Stockholm
support@id06.se

 

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